As time goes by, if the consultancy firm is successful in their efforts, they will enter an expansion phase where they attract more clients as reputation and credentials increase.  To meet demand they need to scale their workforc

You can download key documents and templates for the Consultancy Leadership Masterclass from this page

Welcome to the Consultancy Leadership Masterclass site.

Employee management is concerned with processes and practices that affect the whole employee base. This Article include six key activities for consultancy employee management.

Outside of the Executive Leadership team are a number of divisional and local leadership team members. The titles, and specific responsibilities vary by organisation but there are commonalities

The purpose of a contractor management strategy for a consultancy is to effectively manage and leverage the use of contractors to support the consultancy’s operations and service delivery

Consultancies can leak money. The Operational Leakage checklist can help you identify and reduce where more is unnecessarily exiting the situation.

Cashflow is the money going in and out of the company. Being aware of and managing cash flow is crucial for consultancies for financial stability.

On this page you will find access to the six modules of the Consultancy Leadership and the Eight Levers of Operational Efficiency

Consultants are sometimes. victims of covert aggression. Their position as outsiders invited in, sometimes feels threatening to some client employees who respond by trying to sabotage whilst appearing to help.

Steve Jobs said “You’ve got to start with the customer experience”. Larry Ellison talked about “Obsessive compulsive focus on the customer”. However, Richard Branson is quoted as saying “Clients do not come first. Empl

On this course module, learn all about the foundational elements of consulting including consultants, capability, services and clients,

On this course module, learn all about how consultants and consultancies set the strategy for their business

Broadly speaking, your career will take you down one of two core capability paths: Expert Consultancy or Process Consultancy.

Within consultancy the concept of leverage is where a small amount of personal effort in the form of direction, can be turned into a large amount of team effort when other individuals are used as levers to magnify the output.

There are several different organisational structures that you might work under. Each differs in terms of the responsibility, range of assignments, and the opportunity for growth they may afford you as a consultant.

As a consultant, you can be external or internal. Whether you are an external consultant bringing technical expertise, or internal bringing company knowledge, you still aim to deliver independent advice for the benefit of your cli

At different times and in different environments, the same consultant needs to perform different roles for the good of their client.

A consultant is an individual who adapts to perform multiple roles, using their knowledge and skills to influence or deliver beneficial change on behalf of a client.

Although consultancy is a wide-ranging discipline, there are common themes that run through the profession, which draw together the disparate activities performed.

On this course module, learn all about how consultants can develop soft skills to compliment their expert skills.  Communication, Problem Solving, Self Management and Collaboration skills are the skills that all consultants need

A bonus payment in a consultancy is a financial incentive offered to employees in recognition of their exceptional performance, contributions, or achievements. The purpose of a bonus payment is to motivate employees, reward them f

It’s a fact of business, that salaries increase, both for the individual as they gain more experience, and for the whole company as inflationary and competitive pressures are exerted. In order to maintain healthy margins, which

As consultancies grow in size, they typically take on more clients and projects, which can increase the complexity of their operations. This often means that they need to develop and implement more processes to help them manage th

Following is a list of books available to purchase on the theme of managing consultancies and professional services firms