Operational Efficiency Enhancement

Operational efficiency enhancement is where we look consultancy wide to ensure you are not leaving money on the table.

We focus on finding and fixing financial leakage across over 80 checkpoints from leadership, operational and client aspects.

Consultancies can leak money if they are not managed well.  Leakage occurs when a consultancy does not use the resources it has efficiently or effectively. As the primary resource in a consultancy is its employees, then leakage is mostly a problem of poor use of people.

There are many things that you can do in order to manage costs. This can be done in three ways

  • by being more effective, and having a bigger impact
  • by being more efficient, and being able to do more
  • or by stopping doing something altogether

Most instances of leakage will have a direct impact on the bottom line. This is a particular problem for time and materials engagements which still make up a large proportion. amounts of consultancy engagements.

As a result of reducing leakage, you will create more income, produce more profit, and balance the flow of money in and out of your business.

Not all forms of leakage need or should be fully addressed but having an overall strategy is important for making the best out what you have got.

We look at operational efficiency in order to see where costs can be managed in a consultancy across seven key areas

  1. Leadership – The activities of strategising, managing and structuring the consultancy
  2. Talent Management – How to how to make the most of your employees’ potential by helping them navigate their career journeys and create meaningful experiences
  3. Operational Management those activities concerned with planning for, selecting and governing employee assignments
  4. Business Enablement – including a range of functions and foundations, including Administration, financial and commercial support services, Information systems and business process management
  5. Client Management – Delivering a positive customer experience while meeting your delivery objectives
  6. Client Growth – where businesses can create sustainable growth by leveraging existing customer relationships to their fullest potential,
  7. Business Development – making your business stand out to attract new clients.

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