Training Module – Consulting Foundations
On this course module, learn all about the foundational elements of consulting including consultants, capability, services and clients.
This Training Material is based on material from my first book, “The Consultant’s Playbook”. Find out more here.
Section 1 – Consultants
Video 1 What is a Consultant?
This video covers the definition of a Consultant and Consultancy and why understanding these definitions is important .
Video 2 Common Consultant Elements
This video covers the five elements that are common to all consulting engagements.
Video 3 Core Capability
This video explains the differences between expert consultancy and process consultancy.
Video 4 Consultant Position
This video describes the role of internal and external consultants.
Video 5 The Roles Consultants Play
This video outlines the spectrum of roles that consultant can play with their clients.
Video 6 Employment Structures
This video describes the variety of employment or organisational structures that consultants might fit into.
Video 7 Leverage
This video described the concept of “leverage” for a consultancy and why it is important.
Video 8 Ways of Working
This video describes the different ways of working (on-site, remote and hybrid) that consultants experience in a post-covid world.
Section 2 – Capability
Video 1 Introduction to Capability
This video covers the capability development cycle.
Video 2 Understanding Current Capability
This video covers how to map your current capability across six key areas.
Video 3 Capability Targets
This video covers how to analyse client and market developments to help you set your capability targets.
Video 4 Developing Capability
This video covers the process of developing your capability to meet your capability targets.
Video 5 Demonstrating Credentials
This video covers the processes of demonstrating your credentials so that you become known for your capability.
Section 3 – Services
This video introduces the seven service strategies that consultants can use.
Video 2 Service Strategy 1
This video covers how services can be defined as client functions.
Video 3 Service Strategy 2
This video covers how services can be defined by delivery method.
Video 4 Service Strategy 3
This video covers how services can be defined as consultancy functions.
Video 5 Alternative Service Types
This video covers how services can be defined as market focus, IP, domain, and technology.
Section 4 – Clients
Video 1 Introducing Clients
This video introduces the key client themes of roles, closeness, motivations, fears and importance.
Video 2 Client Roles
This video covers the different roles that clients can play when interacting with consultants.
Video 3 Client Closeness
This video outlines a seven-stage client-closeness model.
Video 4 Client Motivations and Fears
This video covers the range of often hidden motivations and fears that clients have when engaging with clients.
Video 5 Client Importance
This video covers a range of models looking at ways of measuring the level, quality and importance of the consultant client relationship.