Training Module – Consulting Foundations

On this course module, learn all about the foundational elements of consulting including consultants, capability, services and clients.

This Training Material is based on material from my first book, “The Consultant’s Playbook”. Find out more here.

Section 1 – Consultants


Video 1 What is a Consultant?

This video covers the definition of a Consultant and Consultancy and why understanding these definitions is important .

 


Video 2 Common Consultant Elements

This video covers the five elements that are common to all consulting engagements.

 

 


Video 3 Core Capability

This video explains the differences between expert consultancy and process consultancy.

 

 


Video 4 Consultant Position

This video describes the role of internal and external consultants.

 

 


Video 5 The Roles Consultants Play

This video outlines the spectrum of roles that consultant can play with their clients.

 

 


Video 6 Employment Structures

This video describes the variety of employment or organisational structures that consultants might fit into.

 

 


Video 7 Leverage

This video described the concept of “leverage” for a consultancy and why it is important.

 

 


Video 8 Ways of Working

This video describes the different ways of working (on-site, remote and hybrid) that consultants experience in a post-covid world.

Section 2 – Capability

Video 1 Introduction to Capability

This video covers the capability development cycle.


Video 2 Understanding Current Capability

This video covers how to map your current capability across six key areas.


Video 3 Capability Targets

This video covers how to analyse client and market developments to help you set your capability targets.


 

Video 4 Developing Capability

This video covers the process of developing your capability to meet your capability targets.


 

Video 5 Demonstrating Credentials

This video covers the processes of demonstrating your credentials so that you become known for your capability.

Section 3 –  Services

This video introduces the seven service strategies that consultants can use.


 

Video 2 Service Strategy 1

This video covers how services can be defined as client functions.


Video 3 Service Strategy 2

This video covers how services can be defined by delivery method.


Video 4 Service Strategy 3

This video covers how services can be defined as consultancy functions.


Video 5 Alternative Service Types

This video covers how services can be defined as market focus, IP, domain, and technology.

Section 4 – Clients

Video 1 Introducing Clients

This video introduces the key client themes of roles, closeness, motivations, fears and importance.


Video 2 Client Roles

This video covers the different roles that clients can play when interacting with consultants.


Video 3 Client Closeness

This video outlines a seven-stage client-closeness model.


Video 4 Client Motivations and Fears

This video covers the range of often hidden motivations and fears that clients have when engaging with clients.


Video 5 Client Importance

This video covers a range of models looking at ways of measuring the level, quality and importance of the consultant client relationship.

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