This poster includes key points and headings from each chapter, organized in an easy-to-follow diagram. This allows you to quickly get a sense of what the book is about without having to read through all five chapters in detail. It also provides a helpful reference for those who want to look back at specific points or topics after reading the entire book.

The Consultant’s Playbook is divided into the following five chapters:

• Activate delves into your responsibilities as well as the capabilities required of you in order for you to deliver exceptional services.
• Acquire takes things further by exploring how best to present yourself during sales calls with potential customers; this is key if you want new business coming through your door.
• Advise looks at analysing client needs, designing innovative solutions and validating these answers – core activities that all consultants must undertake.
• Act goes one step further into delivering these outcomes with successful initiation, delivery and end phases.
• Abilities rounds out the material by focusing on skills and personal attributes needed to be a great consultant.