On this course module, learn all about Clients the roles they play, the closeness with consultants, motivations and fears and the importance.

This Training Material is based on material from my first book, “The Consultant’s Playbook”. Find out more here.

Video 1 Introducing Clients

This video introduces the key client themes of roles, closeness, motivations, fears and importance.

Video 2 Client Roles

This video covers the different roles that clients can play when interacting with consultants.

Video 3 Client Closeness

This video outlines a seven-stage client-closeness model.

Video 4 Client Motivations and Fears

This video covers the range of often hidden motivations and fears that clients have when engaging with clients.

Video 5 Client Importance

This video covers a range of models looking at ways of measuring the level, quality and importance of the consultant client relationship.